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Preventing Violence in the Workplace

1. Which of the following acts can be considered workplace violence?

A. An employee physically assaults another employee B. An employee verbal abuses another employee. C. A manger puts an employee on probation for showing up late to work ten consecutive days D. Both A and B

2. Which of the following methods can be used to reduce workplace violence?

A. Establish organizational procedures which identify workplace hazards and evaluate risk B. Develop a violence employee training program C. Identify workplace trends or patterns D. All of the above

3. You are put in charge of your hospital's workplace violence community. What should be your first step?

A. Meet with hospital management to ensure their commitment to stopping work place violence B. Collect baseline date C. Develop an employee questionnaire D. Establish a workplace violence focus group

4. Which of the following statements regarding workplace violence programs is most accurate?

A. Posting workplace violence polices in public areas can reduce employee participation B. Posting workplace violence polices in public areas can increase employee participation C. Workplace violence polices are not essential D. None of the above

5. Ongoing worksite analysis and hazard identification is critical to the success of a comprehensive workplace violence prevention program.

A. True B. False

6. Which of the following statements regarding workplace violence is most accurate?

A. Working in neighborhoods with high crime rates would not be considered a risk factor for workplace violence B. Poorly lit rooms are a risk factor for workplace violence C. The physical layout of a hospital does not impact workplace violence D. Transferring patients between units can reduce workplace violence

7. Walkthrough assessments do not play a role in identifying workplace hazards.

A. True B. False

8. Your manager approaches you and asks for a recommendation to help decrease workplace violence in your hospital. Which of the following recommendations has the most potential to decrease workplace violence?

A. Add additional security on the geriatric unit B. Decrease security on the geriatric unit C. Decrease security in the ED D. Decrease security in the admission areas

9. Which of the following statements regarding engineering controls is most accurate?

A. Removing mirrors on a unit can be considered an engineering control B. Enclosing the nursing station on the psychiatric unit can be considered an engineering control C. Removing the door to the pediatric unit can be considered an engineering control D. Removing hospital metal detectors can be considered an engineering control

10. Administrative and work practice controls can include changes to the way staff perform jobs or tasks to reduce the likelihood of workplace violence.

A. True B. False

11. Your hospital's workplace violence community asks you to develop a topic for their workplace violence training program. Which of the following topics can be used for the training program?

A. Risk factors that contribute to assault B. Approaches to deal with aggressive behavior C. Proper use of safe rooms D. All of the above

12. Which of the following statements regarding workplace violence training is most accurate?

A. Training programs are most effective when they are designed specifically for a facility or unit B. Training programs are less effective when they are designed specifically for a facility or unit C. An ED nurse should be trained on ICU unit procedures D. None of the above

13. Which of the following hospital employees are typically the first to encounter difficult patient situations?

A. Nurses B. Nurse assistants C. Mental health workers D. All of the above

14. ED nurses experience physical assaults at one of the lowest rates of all nurses.

A. True B. False

15. Which of the following statements regarding workplace violence training formats is most accurate?

A. Web-based training is not an acceptable format for workplace violence training B. A "safety-coach" can train nurses in real-time C. Interactive exercises make training less effective D. None of the above

16. Hospital employees should only be required to participate in a workplace violence training program once during their duration of employment.

A. True B. False

17. Which of the following statements regarding workplace violence reporting is most accurate?

A. "Near-misses" do not need to be reported B. Reporting can identify training needs C. Reporting cannot determine the severity of workplace violence D. None of the above

18. OSHA's regulation at 29 CFR 1904 requires private sector employers to record and report work-related injuries or illnesses

A. True B. False

19. Which of the following statements regarding OSHA regulations is most accurate?

A. Employers covered by Part 1904 must record work-related injuries and illnesses that result in days away from work B. Work-related illnesses that result in job transfers do not need to be reported C. Every 5 years employers are required to prepare a summary report of all injuries and illnesses on the 300 log D. None of the above

20. Which of the following statements regarding OSHA’s Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers, is most accurate?

A. Establishing a uniform definition of violence is not necessary B. It is important to track recommendations through to completion C. It is not necessary to document safety meeting minutes D. None of the above

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